Hotel Guest Services Officer - Welcome Fresh Graduate to Apply

• Handle day-to-day front desk duties such as general enquiry (phone / email), registration, check in / check out, reservation, cashier, etc.;
• Handle enquiry and complaint;
• Maintain good relationship with in-house guests, booking handlers and contractors etc.;
• Cooperate with the housekeeping team for the rooms related issue including rooms status, defect rooms and maintenance orders;
• Ad hoc duties as assigned by the superior

• Diploma in Hospitality Management or related disciplines;
• Customer-oriented with good communication and interpersonal skills;
• Able to work independently and a good team player;
• Good command of both written and spoken in English, Cantonese and Mandarin;
• Good PC skills (e.g. MS Word, Excel, etc.);
• Overnight duty maybe required;
• Fresh graduate will be consider;
• More experience will be consider as senior officer

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