NOC Technical Officer

HGC Global Communications Ltd

  • Causeway Bay, Hong Kong
  • Permanent
  • Full-time
  • 8 days ago
Responsibility:
  • Proactively monitors network devices (IP/Transmission/Voice) and other facilities and components
  • Analyzes alarms information from operation support systems and follow up further actions if required
  • Escalates network problems to appropriate vendors and/or internal personnel in accordance with department procedure and manages issues through to resolution
  • Receives network alerts and logs them onto Ticketing System if required
  • Provide 7 x 24 shift duty based on NOC Roster
  • Reviewing the quality of work performed by the shift
  • Troubleshoots network faults impacting customer services or backbone network
  • Executes detailed verification and acceptance plans of network maintenance and network change requests activity
Requirements:
  • Secondary / Matriculation major in Information & Communications Technology or related disciplines
  • Fresh Graduates are welcome to apply or minimum 2 years practical experience in telecom network working in a Network Operations Center
  • Solid and hand on experience in operating system in Microsoft system
  • Self-motivated and able to work independently
  • Holder of CCNA is referable
  • Good command of written and spoken English and average in Mandarin
  • Shift duty is required
We offer competitive salary package and career development opportunity. Free company coach is provided. Interested parties, please quote our reference number and apply with full resume, present and expected salary, by clicking “APPLY NOW”.We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within HGC Global Communications Limited. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request. Information of unsuccessful candidates will be destroyed within six months.行業 Industry
  • 電訊 Tele-communications
工作種類 Job Category
  • 資訊科技 (流動 / 無線通信) IT (Mobile / Wireless Communications)
工作地點 Location
  • 銅鑼灣 Causeway Bay
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