System Analyst
IT Channel (Asia) Limited
- Quarry Bay, Hong Kong
- Contract
- Full-time
- Collaborate with business users to gather and analyze requirements for new systems or enhancements.
- Translate business needs into functional specifications and technical documentation.
- Design and propose system solutions that align with business goals and IT architecture.
- Coordinate with developers and vendors to ensure timely and quality delivery of solutions.
- Conduct system testing, user acceptance testing (UAT) and support deployment activities.
- Troubleshoot and resolve system issues, ensuring minimal disruption to business operations.
- Maintain system documentation, workflows and user manuals.
- Support project management activities including planning, scheduling and reporting.
- Ensure compliance with IT policies, standards and security requirements.
- Bachelor’s degree in Computer Science, Information Systems or a related field.
- 5 years or above of experience in system analysis, design and implementation. (with at least one year working experience in Insurance Industry)
- Strong understanding of software development life cycle (SDLC) and system integration.
- Experience with enterprise systems (e.g., ERP, CRM, AS400 or similar platforms).
- Familiarity with databases (SQL), APIs and data mapping.
- Strong at Programming Languages: Java, Python, C#, JavaScript, HTML.
- Familiarity with Linux Operating Systems.
- Excellent analytical, problem-solving and communication skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Experience with Agile or Waterfall methodologies is a plus.
- ITIL certification or knowledge of IT service management is an advantage.
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