What you’ll do?Lead & drive commercial and service level performance for travel product verticals globally, ranging from, attractions, tours & activities to mobility vertical.Strategy: Shape the business model and roadmaps for the vertical, from supply to demand to business strategy and technology innovation. Work with regional teams to develop go-to-market strategies for new product verticals.Program Management: Lead initiatives and work with cross functional teams globally to drive vertical performance at scale, such as customer satisfaction, traffic channels, supply coverage, inventory availability, pricing, profitability, costs, content, booking experience etcProduct & Technology: work with our product & technology teams to improve exposure, usability and conversion rate of booking processes on Klook’s mobile app, website, and other distribution channelsData Analysis: build metrics and implement mechanisms to monitor and analyze commercial and operational performanceWhat you’ll need?5 years of experience in OTA, ecommerce, tech startup, strategy consulting, business analytics, category or brand management, and product managementExperience in travel products such as Attractions & Shows, Tours & Activities or in-destination Transportation (eg. railway, bus, ferry) is a plusTrack record of successfully driving cross departmental projects is preferredFluent in both English and Chinese. Proficiency in additional languages is a plus.A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when requiredGlobally-minded and comfortable working with people from different cultural background and in different time zonesEffective communicator with excellent interpersonal skills and an ability to build strong relationships across all levels and effectively adapt to varied situationsLeader with the ability to work across a matrix environment in a fast paced environment and constantly evolving environmentAnalytical with a strong bias for data-based decisions, able to distill insights with data from multiple sourcesExhibits sound business judgment, a proven track record of taking ownership, and delivering resultsAll applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
