Customer Services Assistant (Gatehouse)

• Knowledge and experience in handling shipping document and terminal operations is an advantage
• Conversant with PC and Microsoft Office application
• Good written and spoken English and Chinese (Cantonese & Putonghua)
• Good problem solving, interpersonal and communication skills
• Good team player and customer oriented
• Willing to perform jobs on shift basis (including overnight shift)
• Fresh graduates will also be considered

• Assist in gate operations including container weighing and inspection
• Monitor gate movement
• Handle shipping/car carrier documents and container appointment
• Handle dutiable / detained / damaged / rejected container
• Provide counter service for trucker
• Process data in a timely, accurate manner
• Handle hotline enquiry

Besteam Personnel Consultancy