Assistant Ice Rink Manager, Frontline Operation, Customer Service, People Management, 5 days
Headsearch21 Consultancy Limited
- Hong Kong
- Permanent
- Full-time
- Implementing operational policies & procedures, preparation works & staff arrangement for ice shows, competition, and rink rental
- Organising skate shop promotional activities, conducting internal auditing activities for income and inventory management control
- Handling customer enquiries and complaints, and ensure the safety, cleanliness and quality of ice rink
- Handling staff recruitment & supervision, conducting performance review and implementation of in-house training programmes, as well as preparing duty roster, job allocation and staff payroll
- Managing skating school related operations and activities, such as coach and frontline staff supervision, system enhancement, handling recreational sport, ice hockey, curling & arranging core programme
- Diploma holder preferably in Business Administration or Hospitality Management
- Minimum 5 years’ hands on experience in Front Line Operation and Customer Service working in Property Management, Ice Rink is an advantage
- Strong People Management Skill and communication skill
- Fluent spoken and written English, Cantonese and Putonghua
- Good computer skills on MS Word, Excel
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