
Project Manager - RB&W Transformation and Management - Hang Seng Bank (HK)
- Mong Kok, Hong Kong
- Permanent
- Full-time
- Lead the delivery team to provide project management and internal consultancy services on project /systems implementation, workflow design, and process re-engineering in various Wealth and Personal Banking business areas
- Provide PMO support on key initiatives
- Actively monitor the project scope and resources to meet the project schedule and budget
- Work closely with various stakeholders including business users, Group counterparts, operations, IT, audit, legal and compliance to ensure effective project implementation
- Work with various Wealth and Personal Banking businesses on project prioritization to optimize resources usage
- Proactively manage all the potential risks on projects and recommend mitigating measures if required
- Keep abreast on latest technology / best practices in banking industry and deliver changes to current processes with efficiency and cost improvement
- Foster a high engagement team to deliver good quality outputs which exceed user expectations
- University graduate in related disciplines or other relevant qualifications
- Minimum of 5 years' relevant experience in project management
- Knowledge in retail banking business, especially in Digital & Payment is preferred
- Experience as a project leader in medium-to-large scale projects and/or PMO will be an advantage
- Agile knowledge and scrum master experience will be an advantage
- Being proactive, innovative, with good project management, communication and analytical skills
- Proficiency in both spoken and written English and Chinese
- Ability to adopt a growth mindset and proactively identify and bring about change opportunities
- Great sense of ownership and servicing mindset to ensure efficient and effective front-to-back processes, and excel customer experience.
- Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.