Senior Business Analyst (ERP system)
- Kowloon Bay, Hong Kong
- $30,000-45,000 per month
- Permanent
- Full-time
Posting Date: 2025-09-03CL Technical Services LimitedCL Technical Services Limited was established in 1994 and started providing IT contract staff services to our clients since 1998. As a trusted recruitment agency in Hong Kong, we specialize in the provision of one-stop recruitment & secondment services to some major corporations. Building on our years of experiences in recruiting IT talents, we provide candidates to different governmental departments and bureaus across different job categories. Approach us to find a right job!Senior Business Analyst (ERP system)Job Duties:
- Collaborate with business stakeholders, IT teams, and subject matter experts (SMEs) to elicit, analyze, and document business requirements, end-to-end processes, and integration solutions, leveraging business analysis techniques such as requirements gathering, process mapping, and gap analysis
- Investigate and troubleshoot complex integration and configuration issues in Maximo or similar large-scale systems, identifying root causes, proposing innovative solutions, and ensuring seamless system performance
- Work closely with cross-functional teams, including 3rd party vendors, to understand functional and technical issues, drive efficient resolution, and provide quality assurance on deliverables
- Analyze end-to-end business processes and system workflows, identify opportunities for optimization, and collaborate with SMEs to recommend and implement configuration changes in large-scale enterprise systems
- Report progress on technical resolutions, project milestones, and business impacts to senior management and stakeholders
- Advise on best practices for Maximo implementation, including customization, workflow automation, and integration strategies, while performing hands-on system configuration as needed
- Degree in Computer Science, Information Technology, Business Administration, or a related discipline
- A minimum of 6 years’ relevant practical experience in large-scale enterprise systems implementation and integration projects, with at least 2 years in a senior or supervisory role
- At least 4 years of experience in enterprise systems integration within relevant business domains, including asset management, financial accounting, project management, or engineering; proven business analysis (BA) expertise in requirements elicitation, process modeling (e.g., BPMN, UML), stakeholder management, and process improvement
- Strong preference for expertise in supporting configuration of other large-scale enterprise systems such as SAP, Oracle ERP, Infor, or Microsoft Dynamics
- Exceptional analytical, problem-solving, and communication skills to review, validate, and troubleshoot business and technical requirements, offering practical recommendations and innovative solutions
- Excellent command of both written and spoken English and Cantonese
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