Shangri-La Group - Hong Kong RegionRenowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest's needs.As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.We are looking for a Restaurant Manager - Nadaman based at Island Shangri-La, Hong Kong!As a Restaurant Manager - Nadaman, we rely on you to:
Drive business performance and oversee the daily operations of the restaurant
Co-ordinate with Head of Food & Beverage, Chef de Cuisine, Chef in sections appointed and Head Sommelier on F&B promotions, (seasonal) menu design, cost optimization and staff training
Provide directions to staff in delivering excellent service in line with hotel service standards and exceed guests' expectations
Create new ideas and recommend changes to constantly improve our service standards
Review guest feedback / critique forms / outlet logbooks on operational issues / P&L statement
Conduct and attend F&B divisional and departmental meetings
Ensure all materials, equipment and machinery are properly used and regularly cleaned, in order to prolong usage
Ensure general maintenance of sections appointed and follow up on work order forms with Engineering department
Ensure that staff are aware of and apply the procedures concerning hotel fire and life safety / emergency procedures
We are looking for someone who has:
Diploma in Hotel Management with a minimum of 5 years of experience in restaurants at prestigious hotels or organization; preferably experience in awarded fine dining restaurant
Minimum 3 years of experience in Japanese restaurant
Sound knowledge of food and beverages and strong sense of market trends
Proven records in managing high-end catering events with strong knowledge of service skills
Hands-on experience in MS Office applications
Integrity, trustworthy, dependable, responsible and accountable
Good command of spoken and written English and Chinese (both Cantonese and Mandarin)
Good command of spoken Japanese would be an advantage
All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.
