Customer Service Officer (Night Shift) [另有新人獎金 $6,000#]

• Handle customers’ inquiries and complaints via call, live chat and email in an efficient and professional manner
• Deliver excellent service in consulting solutions and improve customers’ satisfaction level via different channels
• Provide proactive follow up and quality services
• Work closely with internal and external parties to ensure timely, efficient and effective service to customers
• Support special of ad hoc projects to ensure the team runs smoothly
• Shift duty from 15:00 – 24:00 (including weekends & public holidays)
• 8 days’ off per month
• Working Location: Tseung Kwan O Industrial Estate

• HKCEE / HKDSE or above
• Fresh graduate is welcomed
• Highly motivated and able to work independently with strong sense of responsibility
• A good team player and desire to work in a team-oriented environment
• Excellent command of English, Cantonese and Mandarin
• Proficiency in Chinese word processing & MS Office is essential
• Excellent service manner, self-motivated, detailed-minded, positive thinking and willing to work under pressure
• Candidates with more experience will consider as Senior Customer Service Officer
• Candidates with recognized insurance licenses (with pass IIQE examination paper 1, 2, 3) is an advantage
• Immediate available is highly preferred

• 夜更津貼
• 績效花紅
• 新人獎金 $6,000#
• 免費穿梭巴士
• 有薪年假16天
• 每年2天關懷家庭假*
• 生日假及婚假*
• 員工8折購物優惠
• 醫療及人壽保險

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