
Store Manager ( TST | Leading Luxury Jewellery Brand)
- Hong Kong
- Permanent
- Full-time
You are welcome to directly contact our team on LinkedIn.It's in your DNA for this role.Our client is a leading luxury jewellery brand committed to excellence in quality and creating unforgettable customer experiences. They are now seeking a dynamic and strategic Store Manager to lead the team.Position Overview:As the Store Manager, you will oversee daily operations, ensuring exceptional customer service while driving sales performance. This role demands a strategic leader with strong business acumen, a passion for fine jewellery, and the ability to cultivate long-term client relationships in an exclusive retail environment.Key Responsibilities:
- Sales Leadership: Lead and motivate the team to achieve and exceed sales targets through the development and execution of strategic sales plans.
- Performance Analysis: Analyze sales reports, market trends, and KPIs to identify opportunities and implement strategies for optimal store performance.
- Team Development: Champion our company values while fostering a high-performance culture through recognition, coaching, and a positive work environment.
- Client Experience: Ensure a personalized luxury shopping experience, coaching the team on clienteling and building lasting customer relationships.
- Operational Excellence: Oversee daily store operations, including visual merchandising, security, and compliance, to uphold brand standards.
- Inventory Management: Monitor stock movement and manage replenishment to minimize loss and ensure timely stock availability.
- Minimum of 5 years in a store leadership role, preferably in luxury retail.
- Strong leadership and people management skills with excellent communication and interpersonal abilities.
- Proven business acumen with analytical and problem-solving skills.
- Positive, self-initiated, and able to thrive under pressure.
- Passionate about the jewellery industry, with in-depth knowledge of products and market trends.
- Proficient in computer skills.
- Fluent in spoken Chinese (Mandarin and Cantonese) and English.
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