Front Office Supervisor

Admiralty, Hong Kong
Permanent
Full-time

23 days ago

Shangri-La Hotels are five-star luxury hotels located in premier city addresses around the globe."To treat a stranger as one of our own" characterizes the hospitality one can expect from Shangri-La. Discerning travellers will enjoy world-class service amidst tranquil surroundings, coupled with inspirational architecture and design.Strategically located in the heart of Hong Kong, Island Shangri-La, Hong Kong is an elegant urban sanctuary soaring above the skyline.We are looking for a Front Office Supervisor based at Island Shangri-La, Hong Kong!As a Front Office Supervisor, we rely on you to:

Ensure all interactions with guests are handled professionally
Perform check-ins and check-outs, as well as cashiering functions efficiently
Build relationship with guests to delight and gain loyalty, maximizing guests' satisfaction
Prepare and conduct skills training for new team members

We are looking for someone who has:

Higher Diploma or above in Hospitality Management or other related disciplines
Minimum 3 years of relevant experience in sizable hotels, including 1 year of experience in supervisory role
Strong leadership, interpersonal and organizational skills
Customer-oriented, outgoing and independent individual
Excellent command of spoken English, Cantonese and Putonghua

For other vacancies, you may visit the career section of our website.Please apply in writing enclosing CV and quoting the reference to:
Director, Talent Management & Acquisition (Hong Kong)
Kowloon Shangri-La, Hong Kong
64 Mody Road, Kowloon, Hong Kong
Tel: (852) 2733 8920 / 2733 8780
E-mail: [email redacted, apply via Company website]
Website: www.areyoushangri-la.comIf the applicant does not receive a response within 4 weeks, the application will be considered unsuccessful.All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.

CTgoodjobs

Apply Now