Student Services Officer / Associate

Capstone Educational Group Limited

  • Causeway Bay, Hong Kong
  • Permanent
  • Full-time
  • 21 days ago
Recruit Ref: L0599769356
Posting Date: 2025-08-13Capstone Educational Group LimitedStudent Services Officer / AssociateJob Responsibilities:
  • Responsible for day-to-day operation of the center;
  • Provide professional course consultation and services to our students and parents;
  • Professionally follow up students and parents feedback and enquiries independently with resolution and proactively follow up with related parties for services enhancement;
  • Cooperate with our teaching team to plan the teaching schedules and classes for students;
  • Assist in external seminars, participate in exhibitions and deliver presentations;
  • Assist in the planning and development of new courses / programs;
  • Handle ad hoc assignments as required.
Requirements:
  • Bachelor degree in any discipline is preferred;
  • Minimum 1 year working experience in customer service, experience in education sector would be an advantage;
  • Excellent communication, interpersonal, presentation and problem solving skills;
  • Be friendly, flexible, dynamic and have a strong sense of responsibility and commitment;
  • Good command of both written and spoken English and Chinese with fluency in Mandarin is a plus;
  • Candidate with more experience will be considered as Student Services Officer;
  • Immediate availability is highly preferred.
** Shift duty and work on Saturday is required **5 days work / week (Tue-Sat). Salary offered will commensurate with qualifications and experience. We offer opportunities for development in addition to a competitive salary and fringe benefits to the right candidate. Please send your CV stating with contact details, available date, and current & expected salary with COVER LETTER by clicking "Apply Now".Personal Data collected will be used for recruitment purposes only and will be strictly confidential. Applicants who do not hear from us within 2 weeks' may consider their applications unsuccessful and their data will be destroyed within 3 months of receipt.

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