Client Service Representative (12 months Contract)
Sun Life Financial
- Hung Hom, Hong Kong
- Permanent
- Full-time
- To handle incoming and outgoing calls from and to members, employers and others in timely, courteous, efficient, effective and professional manner.
- To achieve expected standards of service and also meet standards in terms of quality, cost effectiveness and compliance with legislative requirements when completing assigned work/tasks.
- To collect client’s feedback for service improvement.
- Knowledge of MPF and ORSO legislation
- Fluency in spoken English, Cantonese and Mandarin
- Proficiency in using computer applications, including Word, Excel