Assistant Manager, Direct Sales Operations (MJ000168)

KPay Group

  • Hong Kong
  • Permanent
  • Full-time
  • 11 days ago
Job Descriptions
  • Design and implement sales-related standard operating procedures (SOPs), training programme and project plans to enhance the productivity and effectiveness of the direct sales team;
  • Colaborate with the sales teams directly to identify opportunities for process improvement, streamlining and standardization, ensuring operational efficiency;
  • Lead cross-departmental projects and initiatives to gather data, analyze insights and drive continuous improvement in sales operations;
  • Build and monitor comprehensive sales performance dashboards, reports, and prepare business development proposals based on detailed data analysis;
  • Develop a strong understanding of sales metrics and key performance indicators (KPIs) to provide data-driven recommendations for process and system enhancements;
  • Leverage data analysis to uncover insights, identify growth opportunities and support the development of strategic sales plans;
  • Assist in the planning and coordination of sales campaigns, promotions and incentive schemes to drive sales productivity and achieve revenue targets;
  • Work closely with direct sales teams to understand their needs, challenges and opportunities and provide support to enhance their performance; and
  • Lead the transition from physical to digital management processes,improving accessibility, efficiency and compliance.
Requirements
  • Bachelor's degree in Business Administration, Operations Management, or equivalent;
  • At least 2 years of working experience in project management, data analysis or sales operations related field;
  • Previous experience in the payment industry is preferred but not a must;
  • Team player with good interpersonal, presentation and communication skills;
  • Detail-oriented and capable of managing multiple priorities in a fast-paced environment;
  • Strong in MS Excel or data analysis tools for developing dashboard, data analysis and management presentation;
  • Good command of written and spoken English, Cantonese and Mandarin; and
  • Candidates with more experience will be considered as Manager, Direct Sales Operations.
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