Assistant Operations Supervisor

Hong Kong
Permanent
Full-time

16 days ago
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We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 60 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.Find out more on我們是能多潔集團，是一家國際服務公司，是害蟲防治和衛生方面的專家, 於香港發展超過 60 年。我們透過提供控制害蟲、改善洗手間及工作間衛生的服務, 來保護人們健康和福祉以及客戶的品牌聲譽。我們是行業創新和數碼解決方案的領導者，我們專注於社區服務並負起社企責任。我們的員工造就了我們，我們的團隊就像一個大家庭，歡迎每個人加入。培訓和發展都是能多潔集團內任何職位的重要組成部分。您將擁有自己喜歡的職業，優厚全面的薪酬福利、多元化晉昇機會，鼓勵性及和諧的團隊工作環境。我們期待著, 歡迎著您加入我們的團隊。請鏈接網站Responsibilities

Managing and overseeing daily operations, including ensure the productivity and service quality control.
Coordinate with other departments on service implementation and monitor the progress.
Respond to complaints and resolve issues to meet clients’ satisfaction.
Manage and develop the service team to improve their performance.
Arrange the work schedule of the service team.
Responsible for the calculation of the overtime allowances and expenses of the service team.
Handle ad hoc projects assigned by managers.

Requirements

Higher Diploma and above
Minimum 2 years of relevant working experience
Self-motivated, able to work under pressure and strong sense of responsibility
Detailed minded, well organized and quick response
Excellent customer service skills, effective interpersonal, presentation and communication skills
Excellent of spoken and written English and Chinese
Proficiency in MS office applications

Benefits

Competitive salary package
13-month salary
Flexible Working Hours
Dental insurance
Annual medical check up
5-day work week
Paid Public Holiday
Annual Leave
Marital leave
Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
Offer learning & development and Training program
Excellent promotion opportunities
Excellent company culture
Staff recognition awards

Rentokil Initial