Officer, Pension Operations (Contract)

Principal Investment & Retirement Services Limited

Hong Kong
Permanent
Full-time

12 days ago

Principal Financial Group® (Nasdaq: PFG) is a global financial company with over 18,000 employees^ passionate about improving the wealth and well-being of people and businesses. In business for more than 140 years, we’re helping more than 50 million customers^ plan, insure, invest, and retire, while working to improve our planet, support the communities where we do business, and build a diverse, inclusive workforce.In Hong Kong for over two decades, we’re a provider of investment and retirement solutions covering pension schemes & products as well as mutual funds. We combine our capabilities in global investment management, leading retirement and asset allocation expertise to provide people and companies the financial tools, resources and information they need to achieve greater financial security and live their best life. Our investment products are well recognized in the asset management industry for many years. We’ve been awarded “Good MPF Employer Award” for consecutive years by MPFA for our dedication and continuous effort in enhancing better retirement protection for employees. As a socially responsible employer, we’ve gained the “Caring Company” recognition for over 10 years to recognize our commitment in Caring for the Community, Employees and Environment.If you are looking for a place where you are empowered to contribute and grow continuously, here is the opportunity - we are looking for high caliber talents to join our Hong Kong operation and grow with us. To find out more, please visit us at www.principal.com.hk^ As of December 31, 202We are looking for Officer, Pension Operations (Contract) to join our team. You will participate in pension operations process and handle daily administration of retirement schemes and perform customer service related activities.Key responsibilities include:

Process and perform checking on daily administration including member enrollments, contributions, terminations, and group changes, etc. in accordance with the approved company procedures, policies and local ordinance and regulations
Maintain accurate records and thorough documentation
Perform follow up with clients via phone call, letters, emails etc.
Perform other job related duties or special projects as required

Requirements

Secondary school graduate or equivalent, with at least 1 year of working experience
Relevant experience in MPF and/or ORSO schemes administration would be a plus
Fresh graduates of business, finance or other related disciplines are also welcome
Self-starter, team player and attentive to details
Strong communication and customer service skills
Good command of spoken and written English and Chinese
Able to work under tight schedule
Strong analytical skills and good at PC applications especially Excel, Word and PowerPoint

We are an equal opportunity employer and welcome applications from all qualified candidates. All information received will be kept in strict confidentiality and for recruitment purpose only. Only shortlisted candidates will be notified.

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