Senior Operation Manager / Manager (Integrated Banking Services Division)

Bank of China

  • Hong Kong
  • Permanent
  • Full-time
  • 20 hours ago
Join Bank of China (Hong Kong)Be a dynamic member of our teamWe commit to excellence and professionalismWe value peopleWe offer challenging and rewarding careers that will further your personal development.For other vacancies, please visit our website at http://www.bochk.comJob No.: 499259
Employment Type: Full time
Departments: Bank-wide Operation Department
Job Functions: Accounting, Bank Operations, Corporate Services, Customer Services, Quality Assurance, ClaimsResponsibilities:
  • Supervise the team to ensure smooth and efficient day-to-day operations such as credit card business (merchant services, credit card services, settlement and chargeback), insurance, IPO receiving bank service, dividend payment service, special status maintenance, handling government and other external parties’ inquiry about customer accounts, ATM services, etc.
  • Communicate and coordinate with various internal and external parties
  • Optimize operation workflow to enhance efficiency and cost-effectiveness
  • Plan, monitor and control the implementation of projects
  • Respond to any emergencies occur and report to superiors promptly
  • Perform other duties as delegated and assigned by the superiors
Requirements:
  • Higher Diploma or above in Banking and Finance, Business Administration, Economics or related discipline
  • 5 years’ experience in banking or financial industry is preferred, in which 2 years on supervisory level, candidates with more experience would be considered as the senior position
  • Six Sigma Green Belt holder or above would be an advantage
  • Good knowledge on Personal Data Privacy Ordinance, banking law and credit card business relevant Regulatory governance would be a definite advantage
  • Mature, self-motivated, able to work under pressure and willing to take challenges
  • Strong organizational, analytical, time management skills and risk awareness
  • Proficient in PC applications including MS Word, Excel, PowerPoint and Chinese word processing
  • Excellent communication skills with good command of spoken and written English and Chinese, Putonghua included
We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website http://www.bochk.comTo apply: https://careers.pageuppeople.com/798/cw/en/job/499259/senior-operation-manager-manager-integrated-banking-services-division=11232Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.

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