
Senior Operations Manager | Sell-side Banking
- Hong Kong
- Permanent
- Full-time
- Oversee daily operations across Trade, Banking, Treasury, and Data Management, ensuring smooth execution and compliance with global and local regulations (e.g. AML, Sanctions)
- Lead a team of 25 professionals, fostering growth, accountability, and high performance
- Drive process re-engineering, operational reviews, and strategic initiatives to enhance efficiency and reduce costs
- Approve and release operational transactions, and manage escalations and exception handling
- Collaborate with senior stakeholders across business units and global offices to align operational goals
- Champion staff development, succession planning, and performance management
- 10+ years of experience in banking operations, with strong exposure to Trade, Treasury, and Cash Ops
- 5+ years in a leadership role, managing large teams and complex workflows
- Proven track record in process improvement, strategic planning, and regulatory compliance
- Strong communication, decision-making, and stakeholder management skills
- Experience in system upgrades or innovation projects is a plus
- Mandarin & Cantonese essential
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