
IT Business Analyst - Logistic (CargoWise)
- Hong Kong
- Permanent
- Full-time
- Serve as a core member of the team, independently managing daily operations focused on identifying, evaluating, designing, testing, piloting, deploying, and maintaining both business and system solutions.
- Lead initiatives such as solution brainstorming, data collection and analysis, and business case formulation to deliver improvements in operational efficiency and cost reduction.
- Champion continuous process enhancement efforts for operational workflows and procedures, representing global HQ in support of the Freight Forwarding Division.
- Conduct regular KPI reviews, gather business requirements, and develop updated operating procedures to align with evolving business conditions.
- Analyze user feedback, ERP feature releases, and data trends to identify, plan, and implement targeted improvement opportunities.
- Oversee the end-to-end process of solution design, development, and rollout.
- Bachelor’s degree in any discipline; preference for Computer Science, Information Technology, Logistics, Project Management, or related fields.
- 3-5 years of relevant experience in Ocean/Air Freight Forwarding, with hands-on knowledge of Transportation Management Systems.
- Proven experience in business process analysis and redesign.
- Project and team management experience; certifications such as PMP or PRINCE II are a plus.
- Proficient in both written and spoken English.