Rentokil Initial provides services that protect people and enhance lives.We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands.Rentokil is the world’s leading commercial pest control services provider.Initial is the world’s leading commercial hygiene services provider.Ambius is the world’s leading commercial provider of plants and scenting.Driven by customer-centric innovation, our pest control solutions combine preventive and reactive strategies to enhance the protection of your business through a consistent, ongoing pest management program.Our local service teams based in over 1,800 branches across the world cover over 90% of global GDP in 92 of the world’s 100 largest cities across North America, Europe, UK & Rest of World, Asia and the Pacific. Operating in over 90 countries, approximately 90% of our revenues are derived from outside the UK. We have been present in Hong Kong for 60 Years and are the industry leaders in Pest Control.Responsibilities:Managing and overseeing daily operations, including ensure the productivity and service quality control.Coordinate with other departments on service implementation and monitor the progress.Respond to complaints and resolve issues to meet clients’ satisfaction.Manage and develop the service team to improve their performance.Arrange the work schedule of the service team.Responsible for the calculation of the overtime allowances and expenses of the service team.Handle ad hoc projects assigned by managers.Requirements:Higher Diploma and aboveMinimum 2 years of relevant working experienceSelf-motivated, able to work under pressure and strong sense of responsibilityDetailed minded, well organized and quick responseExcellent customer service skills, effective interpersonal, presentation and communication skillsExcellent of spoken and written English and ChineseProficiency in MS office applicationsAre you interested? Here's what you can expect when you join usCompetitive salary package13-month salaryFlexible Working HoursDental insuranceAnnual medical check up5-day work weekPaid Public HolidayAnnual LeaveMarital leaveMedical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)Offer learning & development and Training programExcellent promotion opportunitiesExcellent company cultureStaff recognition awardsAll applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.