Customer Service Officer

CITADEL

Kowloon, Hong Kong
Permanent
Full-time

3 days ago
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About IP&E GBA, a company of Citadel Pacific GroupAwarded Happy Company since 2021, IP&E GBA Ltd. is a leading LPG supplier serving Hong Kong and Macau, offering a diverse portfolio of renowned brands including Esso, Mobil, and Shell. IP&E GBA Ltd. is committed to offering high-quality products and value customer experience through our extensive distribution network, intensive industry expertise and professional customer service representative continuously. We also have a strong commitment to sustainable development and put effort in maintaining a balance between making profit and fulfilling the companys social responsibilities towards the community and environment.The Customer Service Officer supports the customer service team in administrative duties.Responsibilities

Timely and accurately processing of regular customer service reports
Prepare documents and correspondences, input data and compile analytical reports
Maintain and update records and filing systems
Provide general clerical and administrative support to the customer service department
Support CS team on projects execution

Required Qualifications, Capabilities, And Skills

Diploma Holder or above
Minimum 1 year's working experience in clerical task, fresh grad is also welcomed
Proficient in Microsoft Word and Excel
Good command of spoken and written English and Chinese

CITADEL