Facilities Manager / Assistant Facilities Manager

• Ensures that facility services are provided in accordance with the Master Service Agreement(MSA) and that the level of quality meets or exceeds the specified Key Performance Indicators (KPIs)
• Responsible for establishing a safe and comfortable working environment and maintaing well-structured facility operations and maintenance programs aimed at preserving and enhancing the facility's value.
• Oversees and /or coordinates maintenance and repair assignments carried out by technicians, vendors, and contractors responsible for building maintenance, janitorial and landscaping work etc.
• Addresses client inquiries and complaints promptly and ensures the timely and high-quality delivery of services to clients.
• Follow up with client to ensure their satisfaction.
• Conduct facility inspections and prepare reports.
• Initiate, direct, monitor, and contraol the daily performance of operations, maintenance, and facility team members, ensuring the completion of all activiities.
• Execute planned preventive maintenance activities and ensures the timely completion of all work orders and assignments.
• Manage assigned vendor/contractor, to ensure the delivery of services in accordance with the service level agreements.
• Manages all changes within the critical environment, ensuring proper documentation, notification periods, and stakeholder approvals.
• Assists in preparation of operating budgets.
• Handle ad-hoc projects as assigned.

• Minimum Degree in Facility/Property Management, Building Services or its equivalent.
• Possessing the experiences in both Hard and Soft Services Management.
• Possessing good communication skills, both written and verbal.
• Possessing sound leadership capabilities.
• Experienced in managing multiple service line contractors.
• Achieve service deliveries mtting time, quality, and budget agreements.

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