Guest Services Officer (Telephone Operator) <br>客戶服務主任 (電話接線生)

The Harbourview (CYMCA Harbourview Limited)

  • Wan Chai, Hong Kong
  • Permanent
  • Full-time
  • 14 days ago
We Do Care at The HarbourviewThe Harbourview, a 320-room hotel, conveniently located at the waterfront of Wanchai, is now inviting qualified applicants for the following position:-Job Responsibilities:
  • Handle all incoming calls in an efficient and professional manner;
  • Provide efficient message, relay job order and paging services for all departments;
  • Ensure all related equipment is functioning in order.
Job Requirements:
  • Diploma holder or above in Hospitality Management or related disciplines;
  • 1 years or above relevant experience in hotel industry is preferred;
  • Customer-oriented with strong communications skills and telephone skills;
  • Good communication skills in both English and Chinese including Putonghua;
  • Candidate with more experience will be offered the post of Senior Guest Services Officer.
Benefits:
  • Discretionary Bonus 酌情性花紅
  • 7-8 days off per month 每月7-8天有薪例假
  • 12 days annual leave 12天有薪年假
  • Birthday Leave 生日假
  • Family Leave 家庭友善假
  • Free Duty Meal 免費員工膳食
  • Medical Benefits 醫療及住院計劃
  • Staff Discount 員工優惠
Interested applicants please apply with full resume, expected salary and contact telephone number to Human Resources Manager, The Harbourview, No.4 Harbour Road, Wanchai, Hong Kong or via e-mail: [email redacted, apply via Company website]Personal data provided will only be used for the purpose of employment application to the Hotel. Applicants not invited for an interview within 2 months should consider their applications unsuccessful.

CTgoodjobs