Head of Payment Proposition and Platform - Hang Seng Bank (HK)
HSBC
- Mong Kok, Hong Kong
- Permanent
- Full-time
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.We are currently seeking a high caliber professional to join our department as Head of Payment Proposition and Platform.Principal Responsibilities:
- Formulate robust business plans and pricing strategies to accelerate growth in domestic and international payment volume, product profitability and market share
- Drive the development of new product features and innovations to strengthen payment propositions and enhance customer experience
- Steer the design and development of customer-led payment journeys and drive digitalization of transactions
- Lead partnership management and maintain collaborative relationship with clients, merchants and partners within the payment ecosystem
- Devise insight-led acquisition, usage and retention strategies to grow and sustain relationship of strategic segments throughout the customer lifecycle
- Drive commercialization of opportunities arising from regulatory changes and market development
- Establish and maintain a robust and efficient control environment to ensure proper financial and non-financial risk management and compliance