
IT Infrastructure Assistant Manager
- Tai Po, Hong Kong
- Permanent
- Full-time
- Maintain and ensure the stability, performance, and availability of IT infrastructure in alignment with service level agreements (SLAs).
- Lead and execute end-to-end infrastructure projects, including requirement gathering, site readiness, progress tracking, UAT, deployment, and transition to business-as-usual (BAU) support.
- Prepare technical documentation such as RFPs and RFQs to support procurement and vendor engagement processes.
- Collaborate with internal teams and external service providers to manage and support existing IT systems.
- Take ownership of critical issues, ensuring timely resolution through proper escalation and follow-up.
- Provide second-level support for server and network-related incidents.
- Contribute to continuous improvement initiatives and perform other duties as assigned by management.
- Diploma or above in Information Technology or related disciplines. Candidates with strong experience but lower academic qualifications will also be considered.
- Minimum 5 years of relevant experience in IT infrastructure. Candidates with less experience may be considered for a Senior Infrastructure Specialist role.
- Solid hands-on experience with Windows Server, Linux, and Microsoft Azure is essential.
- Familiarity with virtualization technologies, AWS, containers, OpenShift, and Kubernetes is highly desirable.
- Professional certifications such as PMP, ITIL, Microsoft, or AWS are advantageous.
- Strong communication and interpersonal skills, with proficiency in both English and Chinese.
- Large Organisation Exposure
- Stable working environment
- Temp to perm opportunities
- Cutting-edge cybersecurity technologies
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