digital & data science solution analyst (nlp chatbot)

Randstad

  • Hong Kong
  • Permanent
  • Full-time
  • 1 month ago
about the company.Our client is a well-known business from the financial services industry and they are currently looking for a Assistant Manager/Senior Analyst who will participate in designing and implementing chatbot and AI solutions. This is a great opportunity to work closely with various stakeholders to have a big impact on the direction of the business moving forward through the projects supporting the business. ...about the job.
  • Drive the integration of Natural Language Processing (NLP) and Artificial Intelligence (AI) technologies into Chatbot and other digital solutions to enhance the customer experience and create an advanced inquiry platform.
  • Collaborate closely with Bus to understand their needs and optimize the utilization of data science and digital technologies.
  • Identify opportunities to apply Machine Learning (ML), AI, NLP, and Speech Recognition technologies to enhance the customer journey.
  • Serve as the technical specialist representing the team, working with IT teams and vendors to ensure the readiness of Chatbot backend infrastructure, databases, and APIs for implementing technical solutions.
  • Regularly review, enhance and improve the chatbot and NLP Development on platform
skills & experiences required.
  • Bachelor in Statistics, Data Science, Computer Science, Electronic Engineering, Information Engineering, or other relevant disciplines.
  • Minimum of 3 years of experience in AI Solution, NLP / speech analytics, speech recoginition solutions
  • Experience of diverse data analysis with advanced text analytics skills, especially with English and Chinese.
  • Programming experience with SQL, Sybase, Oracle, Python, C++, Scala, Java, R or similar language.
  • Knowledge in System development life cycle, or Agile methodology, web service products and mobile development.
  • Proactive and quick to respond to any system failure related scenarios, resolve the issue in timely manners.
  • Fluent in English and Cantonese.
If you're interested in this exciting opportunity please don't delay and click APPLY NOW or for more information, you can reach out to Wendy Fung on wendy.fung@randstad.com.hk show more

Randstad