Business Strategy Manager - HSBC Life

• Support the Senior Business Strategy Manager and Head of Business Strategy in the development of the 3-year strategic vision, including the execution of strategic Life and Health Insurance business initiatives in line with the overarching Group and Wealth & Personal Banking (WPB) business strategy.
• Analyse future strategic initiative feasibility (digitally-lead), including organic developments, partnerships or M&A opportunities. Support preparation of business cases, competitor market analysis and multi-faceted evaluations, including relevant financial analysis.
• Support the planning and monitoring process of Financial Resources Plan (FRP), CEO scorecard and tracking of Key Performance Indicators for the HK & Macau Insurance businesses, aligning with HSBCs GBA & Asia Wealth strategies, in which HSBC Life plays a critical part.
• Act as a key driver to align all business functions including distribution, channels, products and support functions to meet objectives.
• Identify opportunities to improve business and operating performance.
• Prepare presentations and regular updates for Insurance / WPB Committees or Forums in relation to above strategic agenda. This will include materials for Boards and EXCOs.
• Constantly identify barriers to success and recommend management responses to remove or mitigate them.
• Work closely and communicate effectively with with other key stakeholders within HSBC Insurance and WPB in the development and execution of the strategy for HK Insurance.

• Agree with key local and global stakeholders the HK insurance strategic priorities and drive and lead the development of flagship projects for HK life & health insurance based on customer needs, economic environment and transformation agenda to help achieve business targets
• Work with WPB and Group Insurance core teams and other local customer groups to determine high level customer requirements and potential solutions
• Monitor market developments, obtain market intelligence and identify potential business risk/ opportunities to management with appropriate strategy
• Strong presentation skills
• Build stakeholder relationships and act as subject matter expert in any major WPB or Group Insurance initiatives
• Provide strategic insights of HK Insurance businesses and retail banking markets and to impartially identify strategic opportunities and threats that need to be acted upon
• Help drive FRP targets and objectives in line with expectations of shareholders and analysts, taking into account key competitor strategies, customer insight and shareholder capital and dividend strategies

• Proactively manage and communicate to key stakeholders including Group Insurance, Group Strategy and WPB
• Management on all key issues related to business lines in an effective manner
• Initiate regular meeting with key stakeholders to discuss progress, deliverables, issues and decisions to be made

• Demonstrate people and influencing skills.
• Work with various team members (both internal / external) and leadership in an effective manner
• Be an ambassador for the team internally, develop networks and find ways to make the team increasingly effective, professional and high impact
• Make considered decisions that protect and enhance HSBC values, reputation and business

• Encourage good planning, proactive and delivery on time culture
• Clear prioritization of initiatives and regular team communication to achieve team efficiency
• Proactive identify ways to improve team efficiency and challenge the status quo
• Initiate actions to boost team spirit, morale and work life balance

• Educated to graduate degree level and ideally with additional applicable qualifications in a relevant field (e.g. Finance, MBA)
• Understanding of Insurance technical matters, including accounting, actuarial and product concepts
• Knowledge of the external environment – market, regulatory, political, competitors etc.
• Proven ability to analyse situations, make quick decisions and solve problems
• Ability to use initiative to resolve issues, whilst dealing with a diverse range of stakeholders and team members, distributed across business, functions and locations
• Strong experience of working in a global financial services organisation (preferably Insurance).
• Effective communication and interpersonal skills, with strong relationship building and stakeholder management skills
• Energy and enthusiasm, with the ability to influence, engage and drive in a positive manner
• Committed to personal and professional development

HSBC