Call Centre / Telemarketing Supervisor

Perfect Medical Health Management Limited

Mong Kok, Hong Kong
Permanent
Full-time

26 days ago

Perfect Medical group was established in 2005 and listed on the main board of Hong Kong Stock Exchange in 2012. We are the “Top 500” Listed Company of Hong Kong.
We operate over 100 service centers throughout Hong Kong, Singapore, Australia, Macau and China with more than 2,000 employees worldwide.As a multinational company, we believe talent is the basis for our success. Perfect Medical is welcoming high caliber candidates to join us. We are committed to bettering and aiding you along your career path.Job DescriptionResponsibilities:

Manage the daily running of the call center
Set, Monitor & Review the performance of staff, identify training needs and organize appropriate training sessions
Monitor team performance to ensure all call activities comply with Company rules and regulatory requirements and achieve KPI

Requirements:

6 years of related experience in Call Center with at least 1 year supervisory experience
Experienced in Call Center management/ Beauty industry will be an advantage
Customer-oriented with good communication skills
Result-oriented with strong commitment towards team KPI achievement
Immediate available is highly preferred
Candidate with less experience will be considered as Assistant Manager

CTgoodjobs

Apply Now