
(Overnight Shift) Customer Services Officer – Serviced Apartment in North Point
- North Point, Hong Kong
- Permanent
- Full-time
- To maintain a high standard of communication and provide lateral services to other sections and maintain a good and friendly relationship with internal and external customers
- To maintain effective coordination with other departments, such as Housekeeping and Technical Department for smooth operations
- To carry out daily operations of serviced apartment to deliver premier services to guests
- To answer all queries, provide accurate local information, resolve problems and complaints arising from guests
- To perform daily administration, data entry works and reports
- 2-4 years working experience in Hotel, Serviced Apartments or Luxury Residential is preferable
- Candidate with less experience & fresh graduates are also welcome
- Proficiency in both written and spoken English, Cantonese and Putonghua
- Excellent communication and interpersonal skills
- Computer literate
- Pleasant personality, outgoing and presentable
- Excellent customer service attitude and communication skills
- Working Time: overnight shit (22:30 – 07:30)
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