ResponsibilitiesHandle debtor collectionAnswer and follow up customer enquiriesMonitor customers’ payment behaviourFollow up delinquent accountsStreamline credit management processMonitor the collection process and make recommendations & suggestionsImplement market driven credit management model and policyAnswer and follow up commission enquiriesSupport ad hoc projects and assignmentsQualifications, Training and ExperienceHKDSE or aboveWith 5 years of collection experience or relevant experienceAccounting knowledge/ Finance Knowledge is preferableWith good computer literate, include excel, word, etc.With good customer services experienceCustomer Services OrientedGood command of written and spoken English & MandarinGood telephone mannerGood presentation and negotiation skillIndependent, pro-active, and self motivatedCandidates with more experience can be considered Senior AdvisorBupa offers 5 days’ work per week and comprehensive remuneration packages including base salary, study assistance plan, company pension plan, life and medical benefit, dental benefit, annual leave, examination leave, etc.Bupa is an equal opportunity employer and welcomes applications from qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of application with Bupa.Personal data collected will be used for recruitment purposes only. Only candidates selected for interviews will be contacted. Bupa will be in touch for any opportunities that matches your profile. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application.