Job ResponsibilitiesResponsible to IT helpdesk. Provide technical support service to the staff in Hong Kong, including staff PC, notebook and relevant technical equipment related to business operations. Response to and handle user request on technical support.Manage equipment assets, manage inventory, maintain PC and technical equipment. Perform technical equipment installation, configuration, changes and withdrawal for staff movement and changes to maintain individual company technical assets and equipment protection.Coordinate with IT vendors and users on IT services. Handle payment bills and execute reimbursement processes.Support individual company conference equipment, email system, VPN, anti-virus software, staff system accounts, etc.Formulate and execute technology refresh plan of staff equipment to ensure the required work efficiency and security level are maintained.Comply with Security policy, Audit requirements, Regulatory requirements, and relevant Company policies and procedures when carrying out all duties.Identify and mitigate risk detected in area of work. Report promptly on incidents.Job RequirementsBachelor’s degree, associate degree or higher diploma in Information Technology, Computer Science or relevant disciplines.2+ years experience in IT helpdesk or technical support.Strong in PC, notebook and technical equipment support.Knowledge and experience on Windows, familiar to additional OS, like Linux, MacOS, is preferable.Candidate with more experience will be considered for senior positions.Good team player, good communication skills with internal users and solution vendor.Good command of Cantonese, English and Mandarin.We are an equal opportunity employer and welcome applications from all qualified candidates.Please send your full resume both in English and Chinese stating present and expected salary to Human Resources Manager by clicking APPLY NOW.All data provided will be treated in the strictest confidence and used only for recruitment related purposes. All applications will be destroyed after 6 months of submission.Only short listed candidates will be contacted.All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.