Job DescriptionWhat you’ll do?Follow the strategy and operations function of one of Klook’s multi-million USD transportation businesses globally and grow it into world leaderDrive commercial success and user experience improvements for the category.Design and grow a marketplace where merchants compete on price and service qualityCollaborate with regional business development teams to acquire valuable service providersFollow initiatives and work with regional & cross departmental teams to elevate product performance such as product design, inventory availability & costs, content, cancellation privilege, instant confirmation etcDevelop metrics to track service levels as well as standard operating procedures to improve quality of a large & long-tail service providersWork with our tech product management team to improve usability of booking processes on Klook’s mobile app, website, and other distribution channels.What you’ll need?4 years in the travel, mobility, ecommerce, or tech startup operationsTrack records of growing a multi-million USD business portfolio and successfully driving cross departmental projects are preferredFluent spoken and written English. Fluent Chinese is a plus.Bachelor's degree or aboveEager to work in small team and fast-paced environmentA start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when requiredGlobally-minded and comfortable working with people from different cultural background and in different time zonesAll applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
