Regional Operations Manager
Compass Group
- Hong Kong
- Permanent
- Full-time
- Work with the country teams to deliver the account strategy in strict and compliant accordance with the terms of the global MSA and the KPI measurements contained; delivering upon both the Compass commercial commitments and the obligations required of the Client.
- Implement robust Governance in order to identify and manage risk in all areas including; HSE, legal, Commercial, BCP. Ensure that structure including meetings, cadence and escalations are maintained.
- Develop great stakeholder relationships with the Compass and client teams and the multiple clients within the countries - At all times being brilliant to do business with.
- Lead our program of continuous improvement across each of the regional geographies and service streams within the countries.
- Implement and sustain the account management and retention principles.
- Ensure that the qualitative and quantitative required for essential regional and global reporting is received in an accurate and timely manner.
- Minimum of 5 to 7 years management experience supervising senior managers, ideally at a regional level
- Multi-country regional experience desirable
- Ability to take complex business issues or initiatives and apply creative problem solving or strategies for timely implementation
- Strong passion for great food and hospitality
- Proven ability to enhance profitability, sustainability and creativity across all channels in alignment with business strategy
- Ability to work in a fast paced, changing environment
- Please refer to our website www.compass-hk.com for more information about our company
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