Housekeeping Manager - The Langham, Hong Kong

Tsim Sha Tsui, Hong Kong
Permanent
Full-time

4 days ago

Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.Located at the most fashionable address of Tsim Sha Tsui, Hong Kong, you will be part of a dynamic team to drive for maximizing the long-term financial growth of The Langham, Hong Kong by delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group.Timeless European elegance. The most fashionable address. Personalised service is always in style. World-class cuisine. The Langham, Hong Kong hotel is unlike any other.About Langham Hospitality GroupA wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.Located at the most fashionable address of Tsim Sha Tsui, Hong Kong, you will be part of a dynamic team to drive for maximizing the long-term growth of the Hotel by driving revenue and delivering high standards in guest experience in alignment with the culture and values of Langham Hospitality Group.OUR VISION
Building Great MemoriesMajor Accolades
2016 - 2025Three MICHELIN Stars – T'ang Court
2004 - 2024Caring Company Award
2021 - 2024Condé Nast Traveler Readers' Choice Award: Top 10 Hotels (HK)
2020 - 2024Earth Check Certification Platinum Certificate
2020The Best of The Best Masterchef – T’ang Court
2015 - 2019Forbes Travel Guide Five-star Award Winner
2016Travel+Leisure Best Top 5 Hotels in Hong KongResponsibilities

Ensure all Housekeeping staff provide prompt and courteous service to guests and internal customers.
Oversee floor, public area, uniform & linen and laundry operations to ensure excellent service and cleanliness.
Schedule routine inspections of all Housekeeping areas.
Inspect guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair, and make recommendations to Executive Housekeeper when needed.
Supervise outside contractors to ensure contractual compliance.
Ensure the Housekeeping department complies with all brand standards.
Strive for constant improvements and takes responsibility for achieving business results and enhancing guest satisfaction.
Perform any other duties as assigned by management or Executive Housekeeper / Director of Rooms.

Qualifications

With 10-year of relevant work experience with at least 3-year at managerial level or 5-year at supervisory level, preferably in hotel industry.
Good knowledge on Housekeeping operations, cleaning procedures and chemical handling.
Good communication and interpersonal skills, leadership skills and problem-solving skills.
Good command of written and spoken English and Chinese.
Proficient in PC Knowledge.

To understand more about our people, workplace and the culture, you may watch our latest stories at below: https://www.youtube.com/-TLHKGHRConnectTo apply, please send us your resume with current & expected salary to Director of Human [email redacted, apply via Company website] .申請時請您把現時薪酬和預期薪酬包括在簡歷上透過以上申請按鈕遞交給人力資源總監。(Personal data collected will be treated in strictest confidence and only for recruitment purposes)(收集的個人資料將被嚴格保密，並且僅用於招聘用途)

CTgoodjobs

Apply Now