Assistant Housekeeping Manager

Hopewell Hotel (Wanchai) Management Limited

  • Wan Chai, Hong Kong
  • Permanent
  • Full-time
  • 6 days ago
About Hopewell HotelSurrounded by the enchanting hillside greenery and facing the stunning view of Victoria Harbour, Hopewell Hotel is one of the largest 5-star hotels in Hong Kong.Home to the largest park in Wan Chai, this hotel provides 1,000 guestrooms to fit the needs of all travellers, over 6,500 sq. m. of column-free meetings and convention spaces, various dining and recreational facilities, more than 400 parking spaces with Wan Chai’s largest lifestyle mall, Hopewell Mall.If you are looking for a fun and rewarding career opportunity, we now invite you to join us as one of our team members.Responsibilities:
  • Support management to achieve targets in guest satisfaction
  • Provide training for all Room Attendants, Floor Cleaners and Housekeepers in order to maintain Hotel Standards
  • Overall responsible for the entire guest floor areas, heart of house cleaning and maintenance
  • Manage the stock level and minibar items
  • Investigate the guest complaints from all channels
  • Maintain an up-to-date record of furniture movement in guest rooms and public area
  • Conduct room audit check list to maintain the quality of the guest rooms and public area
  • Co-ordinate with various Contractors on various cleaning schedules
  • Co-ordinate with Pest Control on schedule for whole hotel premises
  • Ensure the hotel decorations in good conditions and liaises with Contractor accordingly
  • Check the daily VIP arrivals and Long Staying Guests
  • Perform any ad hoc duties as assigned by the superiors
Requirements:
  • Secondary school graduate or above
  • Minimum 8 years of working experience in hotel industry and with 3-5 years in supervisory level or similar capacity
  • Computer literate
  • Good command of both spoken and written English, ability to speak Mandarin is an advantage
Benefits:
  • 5 Day Work Week
  • Birthday Leave
  • Group Medical Insurance (For Employee and Employee's Children)
  • Dental Care for Employee
  • Complimentary Duty Meal
  • Transportation Allowance
  • Yearly Discretionary Bonus
  • Hotel Food & Beverage Discounts
  • Good Career Progression & Development
Join Our TeamSurrounded by the enchanting hillside greenery and facing the stunning view of Victoria Harbour, Hopewell Hotel is one of the largest 5-star hotels in Hong Kong.Home to the largest park in Wan Chai, this hotel provides 1,000 guestrooms to fit the needs of all travellers, over 6,500 sq. m. of column-free meetings and convention spaces, various dining and recreational facilities, more than 400 parking spaces with Wan Chai’s largest lifestyle mall, Hopewell Mall.If you are looking for a fun and rewarding career opportunity, we now invite you to join us as one of our team members.With a large number of applications received, only shortlisted candidates will be contacted for an interview.Personal data collected will be treated in strict confidence and used for recruitment purposes only.

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