Assistant Operations Manager
Starphire Hotel Company Limited
- Tai Kok Tsui, Hong Kong
- Permanent
- Full-time
- The incumbent will assist the Executive Assistant Manager to monitor the daily operations of Guest Services, Housekeeping, Engineering and Security of entire hotel
- To supervise the operations team to optimum the room occupancy and maximize the revenue
- To lead and coach the operations team to perform with maximum productivity and efficiency, to comply with hotel policy and procedures
- To develop and implement the training programs to enhance team performance and guest service standards
- To oversee the front office activities to make sure the guest registration and checkout are handled efficiently, promptly and courteously in accordance with the hotel’s policy and procedures
- Diploma holder in Hotel Management / Business Administration or related field
- Mimimum 8 years' relevant experience in Hotel Rooms Division, with 3 years in managerial level
- Excellent leadership skills and able to develop sound working relationships with colleauges
- Strong analytical and problem solving skills
- Strong sense of responsibility, independent and able to work under pressure
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