Senior Officer - Policy Servicing (General Insurance)

Bank of China

  • Central, Hong Kong
  • Permanent
  • Full-time
  • 12 days ago
Bank of China Group Insurance Company Limited has been providing general insurance products and professional services and comprehensive coverage to customers for over a decade. We strive to achieve: Service Excellence, Product Diversification, Accountability and Customer Satisfaction. The scopes of operation and service of the Company continues to enhance. To cope with our business growth, we are now looking for qualified candidates to join our dynamic team.Responsibilities:
  • Provide policy administration support, including policy issuance, endorsement and renewal
  • Liaise with internal departments and external parties to resolve policy-related issues
  • Maintain accurate and up-to-date records of all policy-related activities
  • Assist in the development and improvement of policy servicing processes and procedures
  • Contribute to the achievement of departmental and company-wide goals
Requirements:
  • 2-3 years of experience in general insurance policy servicing or a similar customer-facing role
  • Strong knowledge of general insurance products and policy administration
  • Excellent communication and interpersonal skills to effectively handle customer inquiries
  • Ability to work independently and as part of a team to meet deadlines
  • Proficient in Microsoft Office applications
  • A customer-centric mindset and a commitment to providing high-quality service
We offer competitive remuneration package. Interested parties, please send your resume with CURRENT & EXPECTED salary and DATE AVAILABLE by clicking 'Apply Now'.(Data collected would be used for recruitment purpose only）

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