
Deskside Engineer (Tai Po, IT support, over $18k)
- Hong Kong
- $18,000 per month
- Permanent
- Full-time
- Provide deskside and remote support for hardware and software issues to all users, ensuring minimal disruption to business operations
- Handle and resolve IT incidents and service requests in a timely manner, following internal procedures and ensuring high customer satisfaction
- Set up, install, configure, and maintain IT hardware (computers, printers, peripherals) and software applications
- Perform regular maintenance checks and updates on IT systems to ensure they are secure and operating efficiently
- Maintain accurate records of IT issues, solutions, and equipment inventory
- Work closely with other IT team members and departments to address and resolve technical issues and improve existing IT infrastructure
- Higher Diploma or above in Computer Science or equivalent
- At least 1 years of working experience in IT industry will be an advantage
- Experience in providing training and support will be an advantage
CTgoodjobs