Assistant Officer / Officer (Customer Relations)

Kai Shing Management Services Ltd

Kwun Tong, Hong Kong
Permanent
Full-time

23 days ago

(Member of the Sun Hung Kai Properties Group)PMC Licence Number: C-499163By substantiating the motto of “We Serve You Best”, we have thrived and become one of the largest and most reputable property management companies in Hong Kong and managing over 135 million sq ft of properties including shopping centers, office towers, residential and industrial buildings. To meet our growing business needs, we are looking for energetic professionals to deliver excellent services for our customers.Do you enjoy working in a reputable and engaged team?Are you an excellence seeker?Are you ready to build your professional career?If all your answers are positive, come and be a part of us!What will you do?

Handle customer enquiry, deliver prompt response, and good customer service within established turnaround standard in verbal and written format
Liaise with relevant internal department / management office to resolve customer concerns in a professional yet empathetic manner
Handle administrative duties and perform other ad hoc duties as assigned

Do you have a right profile?

Degree holder in any discipline
At least 1 year relevant experience preferably in property management, customer service or hospitality industries will be an advantage;
Excellent communication and interpersonal skills
Ability to multi-task; self-motivated, agile and flexible to adapt in a fast-paced environment
Excellent command of both written and spoken Chinese and English. Fluent in Mandarin is an advantage
Candidate with more experience will be considered as Customer Relations Officer

What do we offer?

Attractive remuneration package
Great promotion ladder
Referral reward
Medical benefit
ORSO Scheme
Paid marriage leave, birthday leave and annual leave
Education subsidy
Children scholarship
Staff Activities

How to apply?Interested parties, please apply once with application quoting job reference number, detailed resume, contact telephone number and expected salary by:

Clicking the “Apply Now” button
Mail to: Human Resources Department, Unit 301-303, 3/F, Apec Plaza, 49 Hoi Yuen Road, Kwun Tong, Hong Kong
Fax to: (852) 2827 8608
Call: (852) 3703 5430

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