Rentokil Initial provides services that protect people and enhance lives.We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands.Rentokil is the world’s leading commercial pest control services provider.Initial is the world’s leading commercial hygiene services provider.Ambius is the world’s leading commercial provider of plants and scenting.Driven by customer-centric innovation, our pest control solutions combine preventive and reactive strategies to enhance the protection of your business through a consistent, ongoing pest management program.Our local service teams based in over 1,800 branches across the world cover over 90% of global GDP in 92 of the world’s 100 largest cities across North America, Europe, UK & Rest of World, Asia and the Pacific. Operating in over 90 countries, approximately 90% of our revenues are derived from outside the UK. We have been present in Hong Kong for 60 Years and are the industry leaders in Pest Control.Responsibilities:Schedule pest control treatment activities using internal scheduling system, by liaising with field operations on resource availability, to produce efficient routes that maximize resource capacitySupport Sales team with priority scheduling within routes to drive business growthReceive inbound customer communications relating to service scheduling requirements and addresses reported issues/complaints within the scheduling systemMonitor services delivery status through daily task reviews and re-schedules to assist service leaders drive operational efficiencyCompletes daily transaction tasks within the internal scheduling system based on field reports to enable billing and payment collectionCommunicates with service leaders on order processing, follow up logistics and warehouse to ensure uninterrupted route activationOrganize and monitor data of correspondence and records by using the internal systemSystem data Input and updateGenerate and prepare service reports, where required. Business general direction is to work digitally and move into paperless environmentOther ad-hoc duties as assignedRequirements:Higher Diploma or above with 1 year working experience / University degree in any disciplines, experience in scheduling or booking in service industry is an advantageCandidate with more experience will be considered as Senior Planning ExecutiveProficient in PC operation, e.g. MS Office and Chinese typing, Google enterprise solutions (Doc, Sheet, Slide)Fast learner with strong attention to detailsData sensitive, disciplined in maintaining accurate data for scheduling useGood communication, interpersonal and analytical skillsSpoken and written English proficiency preferred.Self-motivated with positive working attitude and willing to learnAble to work independently with minimum supervisionGood time managementAble to work under pressureImmediate available is preferredAre you interested? Here's what you can expect when you join usCompetitive salary package13-month salaryFlexible Working HoursDental insuranceAnnual medical check up5-day work weekPaid Public HolidayAnnual LeaveMarital leaveMedical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)Offer learning & development and Training programExcellent promotion opportunitiesExcellent company cultureStaff recognition awardsAll applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
