
Senior Retail Risk & Compliance Manager - Retail Risk & Compliance
- Central, Hong Kong
- Permanent
- Full-time
- Assist to monitor & control the investment & insurance selling activities of Personal Banking Division
- Advise and review the control framework, end-to-end selling process, key changes to procedures and manuals, in relation to investment & insurance selling processes
- Review and design investment & insurance surveillance framework
- Participate and assist in regulatory compliance related projects initiatives including Regetch and system launch
- Prepare and review MIS reports and relevant statistics on investment & insurance products selling activities and the related Key Risk Indicators
- Follow up sales quality issues identified from MIS, Mystery Shopping Programs etc.
- Conduct compliance training for frontline staff to raise awareness of proper investment and insurance selling process
- Handle ad-hoc projects as assigned
- Drive for continued improvement of the Bank’s TCF Initiatives
- University graduate
- Minimum of 5 years’ experience in banking sector, with at least 3 years in supervisory role with exposure in regulatory compliance, in particular control and monitoring for retail investment & insurance product selling activities;
- Good knowledge of regulatory compliance & risk management applicable to retail banking and e-banking
- Excellent analytical skills
- A good team leader with initiative and the ability to work independently
- Excellent interpersonal and communication skills
- PC literate with good knowledge of MS Office
- Good command of both spoken and written English and Chinese
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