Project Management and Operation Specialist

• Develop and maintain high-quality documentation, including client-facing materials, internal communications, training manuals, and other ad hoc content as needed.
• Monitor and support service setup processes to ensure accurate and timely delivery, while assisting with coordination tasks related to service operations.
• Manage recurring meetings by handling scheduling, preparing agendas, recording minutes, and facilitating stakeholder communications, including ad hoc requests.
• Provide administrative and coordination support throughout project planning and execution phases, including timeline tracking, documentation preparation, and status reporting.
• Collaborate with cross-functional teams to manage project logistics and follow-ups, contributing to various tasks that support smooth day-to-day operations.

• Bachelor's degree in Marketing, Business Administration, Healthcare Administration, or a related discipline.
• 3-5 years of relevant experience, ideally within healthcare, insurance, or service operations.
• Strong written and verbal communication skills, with the ability to create compelling presentations.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with project management tools like Jira; excellent documentation and formatting abilities.
• Basic knowledge of healthcare systems, terminology, or operations is a plus.
• Proven ability to coordinate effectively and engage stakeholders across functions.
• Highly organized with strong attention to detail, time management, and follow-through.
• Comfortable working in a fast-paced and dynamic environment.

• Project coordination and management
• Strategic thinking and problem-solving
• Strong organizational and detail-oriented approach
• Effective presentation and storytelling skills

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