Assistant Information Technology Manager (ERP), Information Technology Services Office (TWC/25/148/ITSO/AITM_ERP)

Tung Wah College

  • Mong Kok, Hong Kong
  • Permanent
  • Full-time
  • 7 days ago
Established by Tung Wah Group of Hospitals (“TWGHs”) in 2010, Tung Wah College (TWC) is a self-financing degree-granting institution registered under the Post Secondary Colleges Ordinance (Cap.320). Following the educational ideals of TWGHs and leveraging on its renowned strengths and expertise, TWC aims to provide high quality tertiary education to nurture competent, socially responsible and caring professionals for the benefits of society.With the staunch support of TWGHs, TWC has been developing rapidly and built up a niche in healthcare education. It is the first self-financing tertiary institution offering five professionally accredited degrees to train nurses and allied health professionals such as medical laboratory technologists, occupational therapists and radiation therapists. Besides, the College is also the first institution registered under Cap. 320 offering early childhood education degree and higher diploma programmes to train qualified kindergarten teachers and childcare professionals.Currently, TWC has 4 schools (namely School of Arts and Humanities, School of Management, School of Medical and Health Sciences, and School of Nursing) running a total of 19 degree, sub-degree and diploma programmes in several disciplines. It has a student population of over 4,000 in 2024/2025.Being a young and vibrant institution, TWC aspires to become a leading private university in the long term. It is planning to launch a number of new programmes, strengthen teaching and learning facilities and quality, and enhance research capability etc. in coming years. To cope with its continuous development, we are now inviting highly qualified candidates to fill the following post:DutiesThe appointee will be required but not limited to: * act as an internal consultant for SAP SuccessFactors, leading post-go-live projects and providing support across modules, including Employee Central (EC), Employee Central Payroll (ECP), Recruiting Management (RCM) and Onboarding (ONB);
  • manage ongoing system configuration and permission settings within SuccessFactors;
  • troubleshoot SuccessFactors issues to ensure system reliability and efficiency for HR operations;
  • implement and deploy new modules, enhancements and reports for the College ERP System;
  • manage external vendors for module implementation and system support in SuccessFactors;
  • serve as a system trainer to provide training and knowledge transfer to business users and internal team members;
  • develop and maintain technical documentation, guidelines and user manuals; and
  • carry out any additional duties as assigned by the Head or their delegates.
RequirementsApplicants should: * possess a recognized Bachelor’s degree in Computer Science, Information Technology or a related field;
  • have at least 5 years of relevant work experience, including a minimum of 3 years specifically with SuccessFactors, demonstrating the ability to manage ongoing system configuration and troubleshoot issues to ensure system reliability and efficiency;
  • have completed at least 1 full-cycle implementation of SuccessFactors;
  • have strong experience in at least one of the following SuccessFactors modules: Employee Central (EC) or Employee Central Payroll (ECP), with additional experience in modules such as Recruiting (RCM), Onboarding (ONB) or Performance & Goals Management (PGM) being an advantage;
  • be experienced in system configuration, project implementation and post-deployment support;
  • be capable of leading system migration projects and internal capability-building initiatives;
  • possess strong analytical and troubleshooting skills, along with good communication skills; and
  • be proactive, self-motivated, and able to work independently and collaboratively under pressure.
Salary will be competitive and commensurate with qualifications and experience.To apply, please submit your application letter, resume and a completed application form (available at http://www.twc.edu.hk/en/Administration_Units/hro/career/application_guideline) by mail to the Human Resources Office, Tung Wah College, 90A Shantung Street, Mongkok, Kowloon or email to [email redacted, apply via Company website]. Please quote the reference number of the post in the application letter and on the envelope. The College reserves the right to fill or not to fill the post. Applicants who are not contacted by the College 6 months after the application deadline may consider their applications unsuccessful. For enquiries, please contact 9172-8618.Application Deadline: 11 September 2025 (Thursday)All information and personal data collected will be used solely for recruitment related purposes. For more information about the College, please visit our website: http://www.twc.edu.hk.WE ARE AN EQUAL OPPORTUNITIES EMPLOYER

CTgoodjobs