
Contract Assistant Manager / Officer, Segment Acquisition & Portfolio Management - Segment Management and Marketing
- Hong Kong
- Permanent
- Full-time
- Support the execution of creative marketing programs to grow the affluent segments and enhance customer engagement.
- Assist in crafting customer communications and marketing materials that resonate with our affluent clients.
- Collaborate with teammates, branches, and various channels to deliver seamless campaigns and address customer inquiries.
- Conduct market and competitor research to uncover trends and customer needs, helping shape effective strategies.
- Ensure compliance with all applicable regulations, rules, and standards set by regulators and the Bank, upholding the highest integrity.
- Support daily operations, including budget tracking, invoice management, and User Acceptance Testing (UAT) to maintain campaign quality.
- Contribute to a customer-centric approach by supporting initiatives that enhance client experiences and portfolio performance.
- University degree in Marketing, Business Administration, Communications, or a related discipline.
- Minimum 3-5 years of marketing experience, preferably in banking or financial services, with demonstrated ability to lead campaigns or projects.
- Strong communication skills with a customer-focused mindset and keen attention to detail.
- Practical experience of familiarity with AI tools and platforms for content creation or campaign optimization.
- A collaborative team player with a strong understanding of regulatory requirements in financial services, with the ability to ensure marketing materials adhere to industry standards.
- Excellent command of English and Cantonese (written and spoken).
- Proficient in MS Excel and MS PowerPoint; knowledge of Python, Tableau, or website maintenance is an advantage.
- Enthusiastic, eager to learn, and ready to thrive in a supportive, fast-paced environment.
- Candidate with less experience or fresh graduates are welcomed, and will be considered for the Officer position.
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