Senior Officer/ Officer, Operations, Account Services, Consumer Banking Group Operations
- Hong Kong
- Permanent
- Full-time
- Provide support to Consumer Banking, Institutional Banking and Private Banking on account opening, customer information and account record maintenance
- Assist the team to the adherence to the regulatory requirementsespecially for customer acceptance requirements; bank policies; operational procedures; performance standard and service turnaround time
- Provide periodic operational reports and management reports as required
- Perform checking and reconciliation of general ledgers and other system recordson timely basis
- Provide support in projects and assist to conduct UAT on various systems enhancements to increase the efficiency and effectiveness in daily operations
- Ensure all risk and compliance standards are maintained
- Degree holder in business administration, information system or related discipline
- Minimum 2 years experience in consumer banking operations
- Knowledge of consumer banking practices & procedures
- With experience in digitization & transformation projects is highly preferred
- Process transformation mindset with related experience is preferred
- Good analytical and problem-solving skills
- Good interpersonal and communication skills
- Good sense of risk awareness
- Able to perform teamwork & collaborate with teammates
- Proficiency in MS Office