Shangri-La Group - Hong Kong RegionRenowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest's needs.As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.We are looking for an Assistant Manager - Cafe TOO based at Island Shangri-La, Hong Kong!As an Assistant Manager - Cafe TOO, we rely on you to:
Oversee the day-to-day operations of the restaurant; co-ordinate with the Chef in sections appointed on planning of promotions, menu planning, budget control and staff training
Maintain consistency in quality of food / beverage / service / cleanliness of sections appointed
Provide leadership and direction to staff in delivering excellent service in line with hotel service standards and exceed guests' expectations
Create new ideas and recommend changes to constantly improve our service standards
Collect guests' feedback to maintain the service quality and standard
Conduct F&B divisional and departmental meetings as required
We are looking for someone who has:
Minimum 5 years' relevant working experience; with 2 years of experience in supervisory level at large scale of restaurant operation
Excellent command of English, Cantonese and Putonghua
Service-oriented with outgoing personality
Innovative and strong sense of market trends
Presentable with strong leadership skills
Proactive, customer and business oriented
Excellent communication and interpersonal skills
All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.
