Service Advisor 維修顧問 (汽車售後服務) (荃灣)

Crown Motors Limited

  • Tsuen Wan, Hong Kong
  • Permanent
  • Full-time
  • 6 days ago
Being One of UsPeople are at the heart of who we are, how we think & how we act !Crown Motors Ltd, being a wholly-owned subsidiary of Inchcape plc, is a long established market leading automobile distributor in Hong Kong with nearly 1000 employees. We provide a complete automotive solution to our customers ranging from Sales, Aftersales, Car Rental, Vehicle Financing and Insurance services.Our team is comprised of highly engaged individuals who share the same vision of continuously driving the group to becoming the most customer centric automotive retail group.To cope with the continuous growth and development of the business, we are now inviting high calibre persons to apply for the following position:職責：
  • 接待客人，為客戶提供優質客戶服務，汽車售後服務、維修和保養的專業建議及報價
  • 向維修技術人員提供車輛需要進行檢測的資料
  • 透過優質服務建立良好客戶關係及品牌形象
要求：
  • 高級文憑或以上
  • 2-3 年客戶服務經驗，有汽車行業經驗可獲優先考慮
  • 良好溝通能力和客戶服務精神
  • 良好廣東話，英語，普通話
  • 持有有效 1 號和 2 號駕駛執照可獲優先考慮
員工福利 :
  • 優厚底薪、獎金及雙糧
  • 酌情性花紅
  • 5 天工作
  • 星期日以及公眾假期休息
  • 員工以及家屬醫療福利
Job role & Responsibilities
  • Responsible for providing professional advice, cost quotation and quality customer services to customers regarding vehicle service, repairs and maintenance.
  • Provide technician with information about the vehicle that needs to be inspected.
  • Establish good customer relationships and a strong brand image through excellent services.
Skills & Experience
  • Higher Diploma or above
  • 2-3 years of customers service experience; candidates with experience in the automotive industry will be given priority.
  • Good communication skills and a strong customer services mindset
  • Proficient in Cantonese, English and Mandarin
  • Holders of Driving Licenses No.1 & 2 will be given priority
We offer 5-day work, year-end bonus, non-contributory retirement scheme and medical scheme to the right candidate. Please send full detailed resume with contact telephone number and salary information to the Human Resources Division, Crown Motors Limited, 22/F., Citicorp Centre, 18 Whitfield Road, North Point, Hong Kong OR by e-mail at [email redacted, apply via Company website] (Please quote reference “AO-IM-CT”).We are an equal opportunity employer. Personal data provided by applicants will be used for recruitment purpose only and will be destroyed after 3 months. Applicants who are not contacted within 8 weeks should consider their applications unsuccessful.

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