IT Support Engineer (POS, 5 days' work, over $20K)
- Tsim Sha Tsui, Hong Kong
- $23,000-24,000 per month
- Permanent
- Full-time
Posting Date: 2025-08-18CL Technical Services LimitedCL Technical Services Limited was established in 1994 and started providing IT contract staff services to our clients since 1998. As a trusted recruitment agency in Hong Kong, we specialize in the provision of one-stop recruitment & secondment services to some major corporations. Building on our years of experiences in recruiting IT talents, we provide candidates to different governmental departments and bureaus across different job categories. Approach us to find a right job!IT Support Engineer (POS, 5 days' work, over $20K)Job Description:
- Provide daily health check, and on-site support for the Ticketing terminal, Ticketing Kiosk, retail shop POS, and F&B shop POS, including the device health check, diagnosis, and execution recovery procedures
- Investigate system issues or incidents, mitigate the issue, and document the root cause and solution
- Prepare, set up and support hardware & software/applications for pop-up ticketing / POS counter
- Raise, coordinate and implement change request
- F.5 or above
- At least 2-3 years of experience in supporting ticketing terminals, kiosks, or POS systems, as well as supporting application troubleshooting
- Basic understanding of networking and server infrastructure
- Experience in providing on-site support and working with service providers is highly desirable
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