Graduate School - Senior Executive Officer (Admission)

• oversee the end-to-end admission process for taught postgraduate programs, from application review, vetting, to final decision, ensuring adherence to university policies and deadlines;
• work with TPG admission team and programme officers to ensure a quality and efficient admission process for applicants of postgraduate programmes;
• work closely with academic departments, faculty members, and other stakeholders to streamline admission procedures and enhance the overall student experience;
• utilise data analytics to track key admission metrics, identify trends, and generate reports to support decision-making and process improvement;
• assist in the development and implementation of admission policies, procedures, and guidelines in alignment with the university's strategic objectives;
• serve as a point of contact for prospective students, addressing inquiries, providing guidance on the application process, and ensuring a high level of customer service;
• training and development: conduct training sessions for admission staff and TPG programme officers on best practices, university policies, and updates in the field of postgraduate admissions; and
• assist the manager to provide secretarial support to the graduate school committee.

• possesses a bachelor's degree with at least 5 years of relevant working experience, preferably in supporting TPG matters;
• have experience in handling admissions-related matters and in workflow automation
• possesses administrative experience with competence in committee work will be advantageous;
• have knowledge of relevant laws, regulations, and best practices in higher education admissions;
• be proficient in data analysis and report generation, knowledge of IT applications will be a definite advantage;
• have a strong command of both written and spoken English and Chinese (including Putonghua), especially with a high level of English proficiency in writing reports, proposals and minutes;
• have strong analytical and logical thinking, and interpersonal, coordination and problem-solving skills;
• have the ability to take the initiative and to carry out duties independently and under tight schedules; and
• be able to demonstrate a strong sense of accountability and attention to detail.

Hang Seng University of Hong Kong